Please select from the below list of frequently asked questions. If you require additional assistance, please contact 3TIER Support.
Frequently Asked Questions
- Do I need to register?
- How do I register?
- How do I login?
- How do I activate my account?
- I never got an activation email. What should I do?
- How do I reset my password?
- How do I reset my email address?
- How do I change my personal information?
- Can I download a report I ordered in the past?
- Can I get a hard copy of my report mailed to me?
- My coupon code isn’t working. What is going wrong?
- Is it safe to enter my credit card number?
- Do you offer volume price discounts?
- How do I change my units of measurement?
- Why am I getting this error message: "The credentials you supplied were not correct or did not grant access to this resource"?